Money Back Guarantee Policy

At MARNUVEXA, we are committed to providing high-quality products and customer satisfaction. We understand that sometimes a product may not meet your expectations, and we offer a Money Back Guarantee to ensure a risk-free shopping experience.

Eligibility for Money Back Guarantee

• Products must be returned within 30 days from the purchase date.
• Items should be in their original condition, unused, and with all original packaging and tags intact.
• Proof of purchase, such as a receipt or order confirmation, is mandatory for all returns.

How to Initiate a Return

1. Contact our Customer Service team by emailing [email protected] or calling (555) 123-4567.
2. Provide your order details and reason for the return.
3. Our representative will guide you through the return process and provide a Return Merchandise Authorization (RMA) number.

Refund Process

Once the returned product is received and inspected, we will process your refund. The refund will be applied to the original method of payment within 7-10 business days. Please note:

• Refund processing times may vary based on your financial institution.
• Shipping charges are non-refundable unless the return is due to our error or a defective product.

Exclusions

The Money Back Guarantee does not apply to:

• Gift cards and store credits.
• Items marked as "final sale" or "non-returnable" at the time of purchase.
• Products damaged due to misuse or neglect.

Contact Information

If you have any questions regarding our Money Back Guarantee, please reach out to us:

Email: [email protected]

Phone: (555) 123-4567

Address: 1234 Elm Street, Suite 567, Springfield, ZZ 98765

Thank you for choosing MARNUVEXA!